Help Center
About Up2 Money
What are Up2 Money's credentials? How can I trust Up2 Money with my money and personal data?
Identity verification
What is identity verification? How does it work?
Onboarding EEA
Which documents are required to open an account, whether for yourself or for your company?
Transactions EEA
Why my transaction has been denied? How can I pay with my phone?
Cards EEA
How can I order a card? How can I activate it? What to do if my card is lost, stolen or damaged?
Account Management EEA
How can I recover my passcode? How can I change my email/phone number? How to close my account?
Instructions
Company Onboarding / Verification. User forgot his passcode. User registration.
Onboarding UK&Bulgaria
What information should i provide to get through verification? What are Allowed Business Types? What are the best practices for providing proof of address?