When am I asked to verify my identity?
Up2 Money verifies your ID when you first connect via your smartphone. This allows us to link your identity to your phone.
As long as we haven't verified your identity, you won't be able to have an IBAN attributed to your account, and you'll be limited to only 150€ worth of transactions/30 days.
We ask for a new ID verification if years has passed since your initial ID verification.
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Why am I being asked to verify my identity?
ID verification is required to secure your accounts and prevent fraud. Verifying your identity, and linking that ID to your phone and your 6 digit PIN code lets Up2 Money check it's really you every time you login to your account or confirm payments ...
Why am I being asked for additional documents?
We might ask for additional documents when you do identity verification: If we were unable to confirm your identity with your first document If the law requires us to verify your identity more thoroughly If you're opening the account for a legal ...