What do you mean "It looks like this is not your mobile phone"?

What do you mean "It looks like this is not your mobile phone"?

This message means that the configuration of your browser on your mobile phone does not allow the connection to the website:

In order to allow the connection:

On Android
  1. Launch Chrome.
  2. Click on the three dots at the top right to access the menu.
  3. Uncheck the Desktop site box.

On iPhone
  1. Launch Safari.
  2. Click on the AA at the bottom left to access the menu.
  3. Click on Request Mobile Website.

    • Related Articles

    • How do I update my phone number/email address?

      In order to update the phone number or email address associated to your Up2 Money account, an account member should follow these steps: Send us a request by email to support@up2.money Take a selfie of him/herself holding his/her ID near his/her face, ...

    • What banking fees may be charged to my account?

      Up2 Money, and like any other financial institution, charges some fees to the end-customer on specific transactions and operations to cover for costs. These fees are listed in BUSINESS ACCOUNTS PRICING AND RISK APPETITE POLICY. Some of these fees are ...