Why was I denied an account?

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• Am I eligible to open an account?

  Companies across Europe use Up2 Money to provide banking accounts to their customers or employees. If you've been invited to open an account via Up2 Money, you just need to meet the following conditions: You are 18 years of age or older You live in a ...

• Is my company or organization eligible to open an account?

  Your company or organization is eligible to open an account if: You're headquartered within the European Economic Area You don't operate in a sensitive industry

• Why is my account still pending validation from Up2 Money?

  Sometimes Up2 Money needs to perform additional verifications before validating an account. This doesn't mean that something is wrong. We simply need to make sure that we meet all legal obligations. You will receive an email if further documents are ...

• If I'm opening an account for myself (a physical person), what documents do I need to complete onboarding?

  If the account is for yourself you'll need to present: An identity document (when you do Identity Verification) Make an initial transfer (minimum €1) from another bank account of yours Up2 Money sometimes asks for additional documents, such as: A ...

• What if I don't have any proof of registration/Kbis to open an account for my company or organization ("legal person")?

  If you don't have any proof of registration, you will be blocked in the onboarding process. In order move forward with your onboarding, send an email to support@up2.money.