Am I eligible to open an account?

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• Is my company or organization eligible to open an account?

  Your company or organization is eligible to open an account if: You're headquartered within the European Economic Area You don't operate in a sensitive industry

• Why was I denied an account?

  First, we suggest you check that you're eligible for an account at Up2 Money. Sometimes, even if basic eligibility requirements are met, Up2 Money might deny certain accounts due to legal restrictions. For example, some companies might be restricted ...

• What if I don't have any proof of registration/Kbis to open an account for my company or organization ("legal person")?

  If you don't have any proof of registration, you will be blocked in the onboarding process. In order move forward with your onboarding, send an email to support@up2.money.

• Why is my account still pending validation from Up2 Money?

  Sometimes Up2 Money needs to perform additional verifications before validating an account. This doesn't mean that something is wrong. We simply need to make sure that we meet all legal obligations. You will receive an email if further documents are ...

• If I'm opening an account for myself (a physical person), what documents do I need to complete onboarding?

  If the account is for yourself you'll need to present: An identity document (when you do Identity Verification) Make an initial transfer (minimum €1) from another bank account of yours Up2 Money sometimes asks for additional documents, such as: A ...